St. James Vacation Homes offers your guests an experience of a lifetime. As one of the first online vacation rental companies in the business, we work hard to be the solution to your rental management needs. St. James Vacation Homes promises the best quality experience for you and your guests.
St. James Vacation Homes strives to make the rental management process easy for you by providing the best service possible. When you sign on with us we offer:
Up To Date Listing: Our Company provides an updated list on the top vacation rental websites at no additional charge to you.
Exceptional Customer Service: Our team works to guarantee every question, or concern about your property is answered. Reservations can be made, online, 24/7 to ensure that your property will be booked all year round.
On-Site Maintenance: Here at St. James Vacation Homes we work with all our owner’s preferred vendors making sure that your property is being maintained to your standards. If an owner has no preferred vendors, our Concierge Team will suggest maintenance through one of our trusted service providers.
Peace of Mind: St. James offers you and your guests peace of mind around the clock. Our Company offers top of the line industry damage protection, and liability, at no additional cost to the owner.
Frequently Asked Questions
Q: What is the process to join St. James Vacation Homes?
A: St. James Vacation Homes ensures that the properties they book are Safe, Clean, Guest Ready and As Advertised. We only accept properties in top condition.
1. Please make sure your rental calendar is up to date to avoid double bookings.
2. Provide permits from your city and/or home owners association for short-term rentals.
Q: How does your company handle rental promotions?
A: Our Company offers a wide range of promotions that turn browsing travelers into paying guests. We will place your listing on the major vacation rental websites like VRBO, HomeAway, Airbnb, FlipKey, and TripAdvisor.
Once we place your listing on one of these sites, we work diligently to encourage guests to continue booking your property over and over again.
Q: How does your company handle on site maintenance?
A: We believe that you know your property best, and this is why we leave this option up to you. However, our company provides a range of options from guest check-ins, housekeeping, maintenance, and more. Do not hesitate finding help through our wide range network of local partners who we trust.
Q: How do you manage guest communication?
A: Our Concierge Team handles all communication with your guests. This includes the entire booking process, payments, specific check-in instructions and review requests. Our Concierge Team communicate directly with your chosen home representative.