If a reservation is cancelled within 90 days of check-in, you will be refunded tax, turnover, and damage waiver fees. Service fees are not refundable. If we are able to re-rent the property for your time spot, you will be refunded whatever rental funds we are able to re-rent the property for at that time, less a $500 per term, per property re-rent fee. We cannot make any guarantees on whether or not we will be able to re-rent the property and it may be rented at a lower rental rate than was originally paid. If cancelled outside of 90 days, the $500 per term per property prepaid rent is non-refundable.For peace of mind we recommend that you purchase Risk Free Cancellation. Risk-Free Cancellation Charge allows you to cancel within 48 hours of arrival and receive a full refund minus the Service Fee and the Risk Free Cancellation Charge. All cancellations must be submitted in writing.